How to Get The Most Value From Your Support Request
At Coconut Consulting, we aim to assist our support customers as efficiently as possible, and aim to put you back on the right path so you’re able to continue doing what you do best. We receive a number of support requests daily – here’s four simple steps you can follow to ensure your request is processed efficiently and we can assist you as swiftly as possible: 1. Remain calm 2. Summarise what you were trying to do 3. Outline steps you have taken 4. Provide examples or sc